Facilities and Services
We have a wide range of services for visiting yachts; starting with the things you’d expect like fuel and water down to the extra touches such as our Falmouth Havencard. Don’t hesitate to ask if you have specific needs, and one of the team will try to point you in the right direction. We all know the town well and will try to help.
Fuel
Our purpose-built fuel barge is situated on Falmouth Haven’s marina and dispenses high-quality petrol and diesel. We accept payment by credit/debit card or cash. The barge is staffed from 8am – 6pm seven days a week in the summer and by prior arrangement at other times of the year. Please avoid mooring alongside the fuel barge unless you are refuelling.
The standard petrol grade in the UK has changed to E10 and this fuel is now dispensed from our fuel barge. Although the Government has said that E10 petrol is compatible with 95% of petrol-powered road vehicles, it has acknowledged that some older boats with petrol engines may not be compatible with the new fuel. The Government has advised that boat owners and operators should check their vessel’s manual or ask the manufacturer or dealer before filling up with E10. Please click here for more information.
WiFi
Free high-speed wireless internet is available on the Marina. Just select the network “Falmouth Haven Visitors” to get connected. Once online, please remember to visit us for news, tide information and the latest weather updates.
Another site that you might find useful:
A comprehensive guide to Falmouth
www.falmouth.co.uk
Water
Guests using the Falmouth Haven Marina have access to fresh water for refilling tanks. Following marine best practice, we advise that guests bring their own hose pipes to ensure the hygiene of their water supply. Guests berthing on a visitor mooring are also welcome to come alongside and replenish their water tanks.
Waste
Please do not throw waste of any sort overboard. Falmouth Haven provides facilities for waste disposal, including a refuse compound and containers for general waste. We also offer recycling facilities for your paper, card, glass bottles, cans and certain plastics. If you need to dispose of batteries and old engine oil, please contact the Falmouth Haven team.
Pump out Facility
There is a black water reception pump on North Quay, adjacent to the Marina, to help customers and the wider harbour community dispose of black and grey water responsibly without harming the environment.
It is operated on a service basis, so you will need to call 01326 310990 to book a slot appropriate for your vessel.
Electricity
Guests of Falmouth Haven Marina also have access to electricity, subject to finding an available electrical hook up. Pre-paid cards can be purchased from any member of the Falmouth Haven team.
Showers and Laundry
Falmouth Haven’s guests can enjoy our range of facilities, including top-quality showers and toilets and a laundry area – superior amenities which are often praised by our many seafaring visitors.
Visitor Information
The Falmouth Haven team have a wealth of knowledge about the local area, from maritime-related matters to finding a recommended pub, restaurant or retailer. Please speak to a member of the team or call in to the office. Tide timetables are also available for purchase.
Mail Handling
We are happy to offer Falmouth Haven guests a mail reception service. Please provide the following address as your point of contact:
Your name + Vessel name
c/o Falmouth Haven
44 Arwenack Street
Falmouth
Cornwall
TR11 3JQ
Parking
You will find short stay car parks within a couple of minutes’ walk at:
- Custom House Quay
- Grove Place
If you require long stay parking, Falmouth Haven’s guests are welcome to use our private customer car park at North Quay. Tickets are available for purchase subject to availability. Please contact a member of the Falmouth Haven team to use this facility. There are also long stay public car parks nearby at:
- The Dell station
- Tinners Walk
