Share your feedback
Falmouth Harbour values feedback and the opportunity it gives us to improve what we do and how we do it.
Share positive feedback
You may want to give positive comments on the service you have received. These are important to us as they let us know what we are doing right. To tell us about your positive experience please complete our online contact form or contact us directly.
What is a complaint?
A complaint is an expression of dissatisfaction by a supporter about a particular solicitation, transaction or action carried out by Falmouth Harbour. General enquiries or comments regarding the RNLI are not defined as complaints.
What to do if you have a complaint
You can make a complaint via our online contact form or by telephone, email, in writing or in person. If you know the name or title of the member of staff or the department your complaint relates to, you should make your complaint direct to them.
How to contact us
Should you wish to contact us regarding a positive experience or to make a complaint, you can do so by email, telephone, in writing, in person or by completing our online contact form.
Falmouth Haven
Main Office
+44 (0) 1326 213 537
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Marina
+44 (0) 1326 310 991
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Fuel Barge
+44 (0) 1326 310 993
Boat Park
+44 (0) 1326 310 999
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VHF Channel
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